Privacy Policy

We collect information you provide directly to us — such as your name, email address, phone number, business details, and shipping addresses — when you create an account or book a shipment.

We also automatically collect technical data including your IP address, browser type, device information, and usage patterns to improve our service.

We use your information to process shipments, provide real-time tracking, handle payments through Stripe, send service notifications, and improve the Fleetory platform.

We may also use your contact details to send important updates about your shipments or account. You can opt out of marketing communications at any time.

To fulfil your shipments, we share necessary details — such as sender, recipient, and parcel information — with the carrier you select (Australia Post, Sendle, Toll, StarTrack, FedEx, DHL, and others).

We never sell your personal information to third parties for marketing purposes.

We use industry-standard encryption and security practices to protect your data. Payment information is handled securely by Stripe and never stored on our servers.

While we take reasonable measures to protect your information, no method of transmission over the internet is completely secure.

Under Australian privacy law, you have the right to access, correct, or delete your personal information. You can manage most of your data directly from your account settings.

To request a full export or deletion of your data, contact our support team.

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